Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at shopmunekawear@gmail.com

About the Brand

MuñekaWear is a clothing line created by Diana Rosario in 2000 to help represent women & empower them with a strong identifiable moniker and luxurious & stylish clothing to match. Diana is a mother, wife and entrepreneur that was inspired by sexy & edgy fashion & the flirtatious feminine qualities of a woman. She has worked as a designer & stylist for many years and executed some memorable fashion shows in Central Florida during her time there. Being a Hispanic woman she noticed the lack of a clothing brand representing and empowering women, thus, MuñekaWear was born! This brand aims to be all inclusive and appeal to many different cultural backgrounds. We are currently working on obtaining our items in plus sizes to help give you unique ways to express your individuality through fashion.

Muñeka (muñeca) is a Spanish slang word that is often used as a term for a pretty girl/woman. The word Muñeca is Spanish and it's primary meaning is "Doll". It is in this context that the brand adapts it's usage and makes it identifiable to women in general. Forming the brand with the "Doll" title in Spanish and replacing the "C" with a "K" adds to the brands audacious and powerful aesthetic. Also, using the word in Spanish empowers those who identify as a pretty girl/beautiful woman due to its usage in Spanish slang.

Moon-yay-kuh Wear. We hope this helps!

Restocks

We will work hard to restock some items, however other items will launch only during the season of the collections release. There will be limited quantities of each item available on certain styles and sizes so please join our email list so you can be one of the first notified if and when an item is back in stock.

Returns

We hope you love your order but in the event that something doesn't work out here is our Policy.

Please inspect your order upon receipt and contact us immediately if the item is damaged or if you received the wrong order so we can make it right. 

  • Items bought on munekawear.com will gladly be accepted for a return within 14 days of the delivery date.
  •  All merchandise must be received back in it's original form including all original packaging. 
  • ALL tags must be attached. 
  • Clothing must not be worn, washed, altered, or damaged, and must be free of any pet hair, stains, odor, self tanner, or distinct smells like perfume and deodorant. 
  • Refunds will be issued in the same form of original payment or store credit, this excludes shipping & handling costs. 
  • Original order shipping paid are not refundable. 
  • Sale items are not eligible for returns or exchanges. All sale items are final.
  • Jewelry. Lashes and Shapewear are not eligible for returns or exchanges for hygienic reasons.
  • We do not provide a return shipping label. This will be the customers responsibility.
  • In the rare event that we receive a return that we cannot refund (for reasons stated above), we will ship the order back to you at our convenience. 
  • In case of free delivery actual delivery charges will be subtracted from the order and remaining amount would be refunded. 

The fastest and easiest way to exchange an item that didn't work for you is to return the item you have, and once the return is approved, make a separate purchase for the new item. 

In case you wish to return or exchange your order please send a return request with the proof of purchase attached to shopmunekawear@gmail.com. Our helpful team will assist you further in 24-36 hours. Please be sure to leave your name and order number.

Thanks for visiting our page!